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FDP Forum / Miscellaneous and Non-Fender Topics / Selling on Reverb-do you use Paypal or "Reverb Payments"?

littleuch
Contributing Member
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Ocala, Florida

Outrage is the new twinkie
Oct 4th, 2018 04:54 AM   Edit   Profile  

I've sold a number of "door stops" on Reverb, smaller items like pickups, audio interfaces, necks, etc. I've used Paypal exclusively even though I know it's the more costly option. I'm curious what the FDP experience has been from a selling standpoint using Reverb Payments or Reverb Bucks.

willie

Too Near Atlanta GA

Amp Tech Emeritus
Oct 4th, 2018 08:00 AM   Edit   Profile  

Many sales on both eBay and Reverb...I was initially a bit nervous about Reverb payment but have been very pleased with them over time. Can't beat the rates. Now I have no doubts about where I buy or sell music gear...Reverb all the way, and I do use Reverb payments but also offer paypal as an option for those that prefer to use it.

willie

reverend mikey
Contributing Member
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N of I-90, E of I-29

You're old. Then vintage. Then good!
Oct 4th, 2018 08:38 AM   Edit   Profile  

I also LOVE Reverb - have bought and sold half a dozen guitars on their in the last couple years, will be selling more soon (and always seem to end up buying another one!).

I haven't tried the Reverb bucks - maybe I better look into it again...

Leftee
Contributing Member
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VA

Oct 4th, 2018 09:57 AM   Edit   Profile  

Big Reverb fan here! In many ways it is so superior to eBay.

I only started on Reverb in April of this year. You can track that in my posts here.

I started with just PayPal and only recently started accepting the Reverb payments. I don’t think I’ve sold anything, lately, so no real experience with it.

littleuch
Contributing Member
**********
*******

Ocala, Florida

Outrage is the new twinkie
Oct 4th, 2018 10:09 AM   Edit   Profile  

I've had a couple dozen completed transactions as a seller using paypal exclusively. Very easy transactions, all good feedback, I've shipped same day more often than not, no later than next day after sale. I never choose "accept offers" because I hate (HATE) haggling like we're in togas and sandals in an ancient marketplace. I sell at my lowest offer, period. Anything less I'll keep it or set it on fire on Youtube. I'm willing to sell, not anxious to sell.

If I understand "Reverb Payments" it's first and foremost cheaper than selling through paypal. Buyers can pay with a credit card. You don't get your payment until the buyer has received the item. Buyer protection is much more limited compared to the Paypal 180 days to dispute. Reverb "Bucks" are credits than a seller can redeem for in-Reverb purchases only.

Sound about right?

willie

Too Near Atlanta GA

Amp Tech Emeritus
Oct 4th, 2018 10:14 AM   Edit   Profile  

Payments are held until delivery on new sellers that haven't established a proven positive history...something they do to protect buyers. The Reverb payment system is pretty seamless and smooth once you are an established seller with a good record.

w

littleuch
Contributing Member
**********
*******

Ocala, Florida

Outrage is the new twinkie
Oct 4th, 2018 10:16 AM   Edit   Profile  

willie, do you know if the "good record" is measured on Reverb Payments transactions alone, or do past Paypal transactions/buyer ratings factor?

And of course I could read all the FAQ's and such at their site, but I trust the wisdom and experience of my FDP brethren more.

(This message was last edited by littleuch at 12:23 PM, Oct 4th, 2018)

Leftee
Contributing Member
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VA

Oct 4th, 2018 11:03 AM   Edit   Profile  

Reverb actually contacted me to tell me that the only thing holding me back from some super duper Reverb seller's badge was that I didn't take Reverb payments. So I crossed that bridge. No rainbows, please. I'm not sure, but I already might be eligible for the instant payment thing. I haven't really looked into it. Nor have I stopped to ogle my badge.

littleuch
Contributing Member
**********
*******

Ocala, Florida

Outrage is the new twinkie
Oct 4th, 2018 11:07 AM   Edit   Profile  

I've received multiple emails as well trying to lure me over.

archiestone
Contributing Member
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El Californio

Oct 4th, 2018 11:15 AM   Edit   Profile  

Reverb rates are considerably more attractive than ebay, plus I was (pleasantly) shocked to find when I used reverb's shipping app instead of going directly through Fedex or UPS I saved about 20%. Coast to coast on an acoustic guitar would have been about $110 and it ended up more like $85.

littleuch
Contributing Member
**********
*******

Ocala, Florida

Outrage is the new twinkie
Oct 4th, 2018 11:20 AM   Edit   Profile  

Good to know, Archie. Most of my stuff has been small enough to go USPS and I just take it to my local P.O. While I have no intention of selling any big gear on Reverb (amps/guitars) it's good to have it as an option in the event I watch one too many Tommy Emmanuel videos and have burning restriction in my community. :-)



willie

Too Near Atlanta GA

Amp Tech Emeritus
Oct 4th, 2018 11:46 AM   Edit   Profile  

I think Reverb simply looks to see if you shipped the item quickly and properly, the buyer received it and had no squawk. I seem to recall Reverb telling me they would do that with the first three sales, but really don't recall having any delay in payments to me except on the first sale...which was a biggee of a few thousand bucks. Been very pleased with the entire system including their shipping wizard for most but not all shipping situations.

w

Leftee
Contributing Member
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VA

Oct 4th, 2018 01:01 PM   Edit   Profile  

Yes! Being able to create a shipping label right away is very nice. I like being presented the options, too.

littleuch
Contributing Member
**********
*******

Ocala, Florida

Outrage is the new twinkie
Oct 8th, 2018 07:17 AM   Edit   Profile  

Another question: As a seller, do you wait for the buyer to give you a review before you give them one? When I sold a bunch a couple years ago I believe I immediately gave them a 5 star rating as an incentive to reciprocate. I just sold one thing as "non-functioning" and someone bought it. To be certain that this person knew what they were buying I called him before shipping and found him to be a bit adversarial. My picture wasn't good enough, my packing better be this, that and the other, etc. I'm sensing some potential tedium and don't want to offer a review until I see where he takes this. How do you handle the review process as a seller?

Leftee
Contributing Member
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VA

Oct 8th, 2018 07:36 AM   Edit   Profile  

It seems that most sellers leave feedback immediately. I often do, as well. I don’t sense the feedback tension that existed on eBay.

I did buy an amp from a new guy. I waited a couple days - no shipping notification. I messaged him and he responded that he had been traveling and that he would ship it over the weekend. The weekend came and went - nothing. I messaged him again and this time he did not reply. I requested a refund and Reverb granted/paid it in minutes.

Way better than eBay ever was.

FDP Forum / Miscellaneous and Non-Fender Topics / Selling on Reverb-do you use Paypal or "Reverb Payments"?




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